Service Desk

Managed by IT specialists, the Service Desk is the front line of user support at Tulane. This team is responsible for answering technical support calls, responding to online and email support tickets, managing the self-service support portal, and monitoring all critical Tulane enterprise servers, software applications, and the university network to proactively identify problems.

Hours of Operation

Monday through Friday

7:00 AM - 7:00 PM CT

Saturday through Sunday

8:30 AM-5:00 PM CT

Contact Information

Self-Service Support Portal




Dial extension 8-8888 from a Tulane desk phone.