Information Technology provides services that meet the needs of the Tulane University community and enables Tulane’s mission by delivering technology solutions that support achieving institutional goals and objectives.
Noel Wong, Vice President for Information Technology & Chief Information Officer
Business Relationship Manager- The Business Relationship Management Office serves as a linkage between IT and University units, providing highly-valued strategic consulting level support and guidance throughout business-IT initiatives, enabling University units to achieve their objectives through the effective use of technology.
Alysia Loshbaugh, Assistant Vice President, Business Relationship Management
Software Application Operations serves as the university’s enterprise information systems organization. These services include running the Banner and TAMS systems as well as multiple other applications and databases.
Mary Barron, Assistant Director, Application Operations
The Information Security Office serves as the university’s IT security and business continuity organization. These services include policy review and enforcement; and computer, data, and administrative applications security-related services.
Terry Laurent, Interim CISO
Operational Support provides the backbone for Tulane’s technology strategy, including the operation of several data centers at multiple sites, web hosting, business continuity planning, and providing secure Linux and AIX-based hosting for key enterprise data. Key applications include mail servers, authentication/domain servers, file servers, web and media servers, and back-end database servers
Tim Riley, Director, Operational Support
Network Services/Telecommunications- Network Services is responsible for the operation and maintenance of the data (wired and WIFI) and video networks, which includes the underground fiber and video cable plant, the fiber and wiring plant for the data and video network in each building, and routers, switches, hubs, and various other network components. Network Services is also responsible for the design and implementation of data and video networks in new construction as well as renovations to existing facilities. Telephony Services division is continually challenged to make decisions that improve existing services, and implement new technologies. Telephony Services is committed to providing new edge technology to the Tulane University community
Tim Deeves, Director, Network & Telecommunications
The Service Desk and University Printing Services monitors network and systems throughout Technology Services infrastructure and manages printing services.
Michael Britt, Assistant Vice President for University Services
Innovative Learning Center (ILC) promotes the strategic advancement of Tulane’s academic mission through the incorporation and development of academic technology across all aspects of university life.
Technology Administrative Services serves as the internal support organization for Technology Services. These services include financial and staffing issues as well as other organizational support activities.
Olivia Mitchell, Executive Director, Office of the CIO