About Us

Noel Wong is Tulane University's Vice President and Chief Information Officer. Noel, a graduate of City University of New York, is an award-winning senior information technology executive with 30 years of experience. During his long and illustrious career, he has served in numerous leadership roles including chief information officer, chief technology officer and senior vice president. He has held executive positions at Dallas-based XO Communications, a $1.5 billion annual revenue business with 2,600 employees, and Georgia’s Gulfstream Aerospace Corporation, an $8 billion annual revenue business with 16,000 employees. He has also held IT positions at Computer Sciences Crp., RAND Corp. and the Los Angeles Times.

Noel brings to Tulane achievement in such areas as strategic planning and governance, IT organizational transformation, regulatory compliance and cybersecurity, and infrastructure and cloud computing.

Noel was a finalist for the Dallas CIO of the Year award in 2017 and was named a top 50 CIO by the Texas Diversity Council in 2017. He has also been recognized by CIO Review as one of the top CIOs in the Aerospace and Defense and Telecommunications sectors.

The Business Relationship Management team plays a crucial role by serving as liaison between the IT team and other business units within the university to ensure that IT initiatives are closely aligned with the strategic goals and priorities of the university, ultimately driving business success. The team provides guidance in requesting IT services and resources, ensures business units are aware of IT policies, procedures, and compliance requirements, and assists business units with vendor/external partners communications and collaborations.

The BRM Office is the formal intake point for new projects that require IT support for development, implementation, and ongoing maintenance. To submit a IT Project Proposal Request, please follow this link.

Leadership: Jody Gooch, Assistant Vice President Business Relationship Management

Software Application Operations serves as the University’s enterprise information systems organization. These services include running the Banner and TAMS systems as well as multiple other applications and databases. 

Leadership: Mary Barron, Assistant Director, Application Operations

The Information Security Office serves as the University’s IT security and business continuity organization. These services include policy review and enforcement; and computer, data, and administrative applications security-related services. 

Leadership: Jeremy Pelegrin, Chief Information Security Officer

Operational Support provides the backbone for Tulane’s technology strategy, including the operation of several data centers at multiple sites, web hosting, business continuity planning, and providing secure Linux and AIX-based hosting for key enterprise data. Key applications include mail servers, authentication/domain servers, file servers, web and media servers, and back-end database servers. 

Leadership: Jason Hayden, Executive Director of IT Operations

Network Services is responsible for the operation and maintenance of the data (wired and WIFI) and video networks, which includes the underground fiber and video cable plant, the fiber and wiring plant for the data and video network in each building, and routers, switches, hubs, and various other network components. Network Services is also responsible for the design and implementation of data and video networks in new construction as well as renovations to existing facilities. 

Telephony Services division is continually challenged to make decisions that improve existing services, and implement new technologies. Telephony Services is committed to providing new edge technology to the Tulane University community. 

Leadership: Jason Hayden, Executive Director of IT Operations

The Innovative Learning Center (ILC) promotes the strategic advancement of Tulane’s academic mission through the incorporation and development of academic technology across all aspects of University life. 

Leadership: Mike Griffith, Director of Strategic Academic Technology Innovation

Technology Administrative Services serves as the internal support organization for Technology Services. These services include financial, staffing, and other organizational support activities. 

Leadership: Elizabeth Randolph, Executive Director, Office of the CIO