Customer Support
Our Service Desk provides technology support seven days a week. Users can contact the support team by chat, email, phone, in-person, or submitting a request online.
Log in to the support portal using your Tulane credentials to access our service catalog, search the knowledge base, request product information, or submit a support ticket.
support.tulane.edu | 504-988-8888 | help@tulane.edu
Search the Knowledge Base. | Submit a support ticket online. | Chat with a Service Desk team member.
Hours of Operation:
Monday through Friday 7:00 AM - 9:00 PM
Saturday through Sunday 8:30 AM-5:00 PM
Walk up service is available at the service desk in the Technology Connection store
in the Lavin-Bernick Center (LBC) and the Technology Desk in the Learning Commons on the first floor of the Howard Tilton Library.
The Technology Connection Repair Center provides laptop and handheld support.