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Tech Support

Our IT Service Desk provides technology support seven days a week. Contact the support team by email, calling 504-988-8888, or submitting a request online. Log in to the support portal using your Tulane credentials to access our service catalog, search the knowledge base, request product information, or submit a support ticket.

Search the Knowledge Base  Submit a support ticket

Hours of Operation

  • Monday through Friday 7:00 AM - 7:00 PM 
  • Saturday and Sunday 8:30 AM-5:00 PM 

Technology device repair services are available in the Technology Connection store in the Lavin-Bernick Center (LBC). 

Faculty who need in-person support with the classroom technology may request an appointment with our Classroom Experience Assistants. 

 

Tech Training

Need assistance with Tulane's teaching and learning platforms or using technology within your curriculum? Request a consultation with a representative from IT's Innovative Learning Center (ILC) or visit the ILC Resource Hub, using your TU credentials, for training and help resources.