Software Policies & Procedures

Proof of License

Your proof of license must show the following:

  • Your contact information: name, address, Tulane e-mail, etc...
  • Items that you purchased
  • Quantity of each item purchased

Your proof of license may be a paper or electronic copy of one or more of the following documents:

  • Tulane University issued purchase order
  • License confirmation (TRC's confirmation is not acceptable)
  • Order acknowledgement
  • Invoice
  • License certificate (used in combination with one of the above.)
  • Shipping acknowledgement from TRC

An e-mailed copy is preferred. You may send it to

Please Note: The validity of the purchase order will be verified with Tulane University’s Purchasing Department and/or with the reseller.

The following items are not acceptable proofs of license:

  • Packing slips
  • Verbal purchase order numbers
  • E-mailed purchase order numbers
  • Tulane University requisition forms
  • TAMS printouts
  • TRC license confirmations
  • Adobe's "your order has been processed" e-mail