Software Policies & Procedures

Proof of License 

Your proof of license must show the following: 

  • Your contact information: name, address, Tulane e-mail, etc.
  • Items that you purchased 
  • Quantity of each item purchased 

Your proof of license may be a paper or electronic copy of one or more of the following documents: 

  • Tulane University issued purchase order 
  • License confirmation (TRC's confirmation is not acceptable) 
  • Order acknowledgement 
  • Invoice 
  • License certificate (used in combination with one of the above) 
  • Shipping acknowledgement from TRC 

An e-mailed copy is preferred. You may send it to software@tulane.edu

NOTE: The validity of the purchase order will be verified with Tulane University’s Purchasing Department and/or with the reseller. 

The following items are not acceptable proofs of license: 

  • Packing slips 
  • Verbal purchase order numbers 
  • E-mailed purchase order numbers 
  • Tulane University requisition forms 
  • TAMS printouts 
  • TRC license confirmations 
  • Adobe's "your order has been processed" e-mail